Hey There,
My name is Rishabh Sharma, I am a Salesforce Developer with 4+ years of experience developing custom Apex, Flow, and Lightning Web Components. I have worked with Sales Cloud, Service Cloud, Experience Cloud, and Fonteva. I also have experience integrating Pardot, and Conga with Salesforce.
Skills
- Salesforce Clouds: Sales Cloud, Service Cloud, Experience Cloud, Fonteva, Non-Profit Success Pack
- Salesforce Applications: Pardot, Salesforce CPQ, Conga
- Strong Knowledge of Visualforce Components, Aura Components, and Lightning Web Components
- Strong Knowledge of Salesforce Flows
- Programming languages: Apex
- Scripting Languages: JavaScript
- Other Skills: CSS, SOQL, Git, GitHub
- Strong Knowledge of REST API
- Software Development Life Cycle (SDLC)
- Data Loader
- Great Communication Skills
Previous Experience
Salesforce.com – Developer Support Engineer (Full-time)
April 2023 – Present
- Handling customer Cases related to any custom development in Salesforce
- Learning Salesforce internal tools to debug issues
Hytech Professionals – Salesforce Developer (Full-time)
Dec 2020 – April 2023
- Meeting with the clients to understand and document the requirements
- Creating Solutioning Documents
- Assigning tasks to Junior Developers
- Take part in Code Review and organizing internal training regarding Salesforce Best Practices
- Creating Custom Solutions using Apex, and Lightning Components.
- Deploying Solutions
- Take Part in UAT
- Coached 5 trainees on Salesforce Development
- Lead a team of 5+ developers to fulfill business requirements
Landfill Alternatives – Salesforce Developer (Contract)
Jan 2020 – Dec 2020
- Administered the Users
- Managing Page Layout, Permissions, and Profiles
- Converted all the Process Builders and Workflows into Flows
- Integrated Conga with Salesforce
- Designed, and Implemented Service Cloud and Field Service Cloud
- Created Email Templates on Conga as well as Visualforce Email Templates
Projects
MOAA
- Collected requirements and created Solution Documents.
- Divided the project into smaller chunks and assigned the work to resources.
- Integrated an Address Verification Service with Salesforce.
- Integrated a Warehouse Management Service with Salesforce.
- Designed a Custom Join Process using Figma.
- Developed the Join Process using Lightning Web Components and the Lightning Web Runtime on Experience Cloud.
- Integrated Stripe with Salesforce and Implemented it with the Join Process.
- Converted all the Process Builder and Workflow Rules into Flows.
- Uploaded Data using Data Loader
IASA
- Integrated and Configured Pardot with Salesforce.
- Created Email Templates, Landing Pages, and Lists in Pardot.
- Removed the need for a 3rd Party Application for Forms and created all the Forms in Salesforce Experience Cloud.
- Created a custom Data Upload Functionality
OLC
- Analyzed the Complete Org and created documentation regarding all the customizations.
- Created a plan to improve the Code and Implement Salesforce Best Practices in the org.
- Resolved a lot of bugs by implementing a Single Trigger on each object.
- Created a Scorecard functionality on the Experience Cloud which will be used to evaluate answers provided by authors and co-authors.
- Took part in Deployments and UAT.
IIBA
- Gathered Requirements
- Acted as a Consultant to another team and gave advice regarding solving certain bugs.
- Created Solutions regarding Pardot Customizations.
Education
Bachelor in Technology, Maharaja Agrasen Institute of Technology
Aug 2016 – Aug 2020
Electrical and Electronics Engineering
Certifications
- Salesforce Certified Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer – 1
- Salesforce Certified Non-Profit Cloud Consultant
- Salesforce Certified Sales Cloud Consultant
Other Achievements
- 5 times “Employee of the Month”
- 3 times “Employee of the Quarter”
- Named “Debut of the year 2020”
- Fonteva Platform Power User
- Fonteva Events Power User